Return and Refund Policy
Thank you for shopping at THE VEGAN K LTD, trading as VEGAN4LIFE – THE VEGAN SHOP. VAT no. 10434088W
If you are not entirely satisfied with your purchase, we are here to help!
Please inspect your order and notify us promptly of any dissatisfaction with your items.
If the item is non-perishable, you have 14 calendar days to make a return.
To be eligible for a return, your item must be unused/unopened and in the same condition that you received it. The product should be returned in the original shipping packaging, together with the receipt or proof of purchase.
Please send your return to the following address:
THE VEGAN K LTD
Limassol, 3070, Cyprus
We inspect the item/s as soon as we have received your parcel, and will immediately notify you with the status of your refund.
If a return is approved, we will issue a refund to your original method of payment.
When you will receive the credit is dependent on your card issuer’s policies.
Customers are responsible for covering shipping costs for returns.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your credit.
We do not refund the original shipping and handling that you paid on the order.
IMPORTANT to note
Please note that refunds are not applicable if the product is not received by the buyer due to lack of payment of import duties, taxes and customs fees, which are the buyer’s responsibility.